How we work
I build systems for businesses, because I first worked alongside one.
We don't start with the design. We start with how your business works, then we build the site, the e-shop and the tools that help it.
From the shop counter to code
Before I built the systems for Mygrafistas, I worked alongside its team: I took orders, printed, packed, answered customers and issued invoices.
Every tool I built solved a problem I saw every day. Tiered pricing, so customers don't each have to ask for a quote. File upload and preview, so designs arrive print-ready. An ERP, so orders, stock and invoices aren't in three different places.
I bring the same approach to every client: first I understand the business, then I write code.
Case study · Mygrafistas
What I built, and the problem each one solved
The systems running at Mygrafistas today, piece by piece. None started as a “nice idea”. Each one started from something that ate up time every day.
-
E-shop
- The problem
- Every customer asked for a quote for their own quantity, by phone or email.
- What I built
- Tiered pricing and a configurator on customgifts.gr: customers set up the product and see the price themselves.
-
B2B store
- The problem
- DTF orders from all over Europe, with different VAT rates and files that often weren't print-ready.
- What I built
- Price per meter, file upload and preview, VAT number check in VIES, 6 languages.
-
ERP
- The problem
- Products, prices, stock and orders were kept in different places and had to be updated by hand.
- What I built
- One ERP for everything. Product and price changes flow from there to every store.
-
Portal, invoices, emails
- The problem
- Customers kept asking “where's my order?” and every confirmation was written by hand.
- What I built
- Customers see their order, emails go out on their own and a sales report arrives every evening.
The steps
You always know where we are and what comes next.
- 01
Getting to know your business
A call or a visit. We ask how you sell, who your customers are and what eats up your time every day.
- 02
Mapping the work
We map an order from start to finish and note what could happen on its own.
- 03
Free design
You see what the site will look like and what the system will do, at a fixed price, before you pay.
- 04
Built in phases
First what brings in customers, then the automations. You follow the progress in your portal.
- 05
Operation and improvement
We stay with you. What we learn from real orders becomes the next improvement.
What we can build beyond the site
Examples from systems already running. Yours will have only what you need.
- Client portalYour clients see orders, files, charges and messages in one place, without phone calls.
- Connection to ERP and warehouseProducts, prices and stock update from one place across all stores.
- Prices that calculate themselvesTiered pricing, price per meter, B2B prices. Customers see the cost without asking for a quote.
- Configurator and file uploadThe customer sets up their product and uploads the design, ready for production.
- Automatic emails and reportsConfirmations, notifications and the daily sales report go out without you having to remember.
- Sales to businesses and across EuropeB2B store with VAT number checks in VIES and correct intra-EU VAT.
- Online bookingBooking from the site, with a reminder for the customer and a schedule for you.
- Anything else that repeatsIf something happens the same way every day, it can probably happen on its own.
Where they run today
- customgifts.grE-shop with a configurator, tiered pricing and an ERP connection.
- dtf.mygrafistaseshop.grB2B store: price per meter, file preview, VIES check, 6 languages.
- DKN Media client portalOur own portal: our clients see designs, files, charges and messages.
- All projectsWith photos and details for each one.
Free design · 0 commitment
Tell us your idea
Tell us in your own words what you want. You don't need to know if it's a "website" or an "eshop": we'll figure it out together. We design it for free and you see the design before you decide anything.